Sign-up and create your first event
In order to sell tickets of any kind on Coconut Tickets you need to:
- Sign-up to one of the usage plans
- Enter your basic event business (or organization) profile
- From the event dashboard create a new event
- Put the tickets (or vendor pitches) on sale
- Publish the link to your event sales page on your website or social media
This article will take you through these stpes in detail for the example of a public ticketing event.
Sign-up to Coconut Tickets
To sign up to one of the free or paid plans follow the link Sign Up
Login to Coconut Tickets using the username and password you used to sign up.
Enter your business profile
When you login for the first time you will be see a welcome introduction (see screenshot below).
Then when you close the welcome message or scroll down you will see first of some simple questions needed to create your business profile. The first question asks for your business (or organization name). This is the name your ticket buyer will see as being responsible for the event.
On the next page you can upload your business banner which will be displayed at the top of your event sales pages and appear on your tickets (unless you choose an event specific image). Please note the hint on the expected size of the banner image.
Next, choose the format in which you wish all your dates to be displayed.
Choose the currency in which your tickets will be priced. You will find at least 20 currencies available but do remember that your payment account (entered later) also needs to accept the currency you select. This will be the default currency for all the events you create.
Next, enter your business address. Fields that must be filled are hightlighted with a red asterisk.
Click on “Next” and then “Save”. This is your business profile complete for now and you can progress to create your first event.
Create a New Event
From the event dashboard, click on the "New Event" button in the left sidebar. First you will see some instructions on how to enter your event, then on the next page you will be asked for the name of the event.
Next, define when the event starts and ends. The event could take place over one or many days.
Choose what kind of event this will be. For this example we will assume it is a public ticket event where general admission tickets are sold to customers.
Let your customers know what’s in it for them by explaining what the event is about. This will be displayed on your Sales Page.
How many people can the you accommodate? You could fill this in, this is optional. No answer is taken to be unlimited number of guests.
Next you can enter all your ticket categories (e.g. Adult or Child or Family) and ticket prices. For each ticket category you can also define how many people can enter with the ticket (e.g. 4 for a family and 1 for an adult ticket), the number of tickets available and the number of tickets that can be bought at the checkout at any one time.
Next, you have an option to add merchandising, food and beverages or anything that you are additionally offering at your event.
If you need to collect information in addition to customer's name, email and phone number (which are included automatically), then you can add them on the following page “Optional Booking Form”.
Jazz up your landing page with banner, event images and footer images. Upload them on the “Landing Page Images”
Define your event terms and conditions. These must be accepted by each customer at the checkout.
Next, define where the event is going to take place by entering the venue details starting with the venue name.
On the next screen enter the venue address.
On the next 2 pages you can choose the website and phone number of the venue, in case people have queries. You’ll also be able to set up directions to the venue in the subsequent page.
The sales landing page which comes up next, it gives you options on the look and feel of the page. You accept the default page or you can drag information blocks to create the desired layout.
There’s an option to add taxes on the next page, if it's required in your area. You can display prices without or without tax, define the tax rate and even record your tax reference number to be displayed to customers.
Next, give customers the options to reach out to customer service by providing the email and phone numbers. This is also where you define the email address at which you will receive your daily sales summaries.
Then you will arrive at the last step for defining your event, click on save and your event will be created by Coconut Tickets.
Put the tickets on sale
From the event dashboard select your event and the event admin area will open. Selecting the "Event Preview" option on the left sidebar will display your event as your customers will see it. When you are happy you can put the event on sale.
Select the "Put your tickets on/off sale" button in the left sidebar.
Click the toggle switch to put your event on sale.
Publish your event link
Your customers need to know where to go to buy their tickets. This is achieved by giving them the link to your event's sales page. Click on the "publish links" button in the left sidebar and you will the different linking options available.
To generate a simple URL link click the "Create URL" icon, then copy and paste the link onto your website or social media and start your marketing!
At this point anybody viewing your sales page will be able to select their tickets, fill in the booking form and make a payment.
That's it. At this stage you will be selling tickets every time someone clicks on the link :-)
For more information on defining event tickets please see Creating event tickets with Coconut Tickets
For more information on defining pitches please see Selling vendor pitches online with Coconut Tickets