If you only sell
tickets for 3 months of the year then you need only pay three monthly subscriptions.
We have a subscription plan for every event budget. Choose the plan that enables you
to sell the required number of events and the required number of tickets for those events.
Anyone can create their ticket sales page with Coconut Tickets. You can accept the design
we automatically create for you, or you can customize the design with our online tools
until you get the design you
You can include your branding, your business name and your logo on the ticket sales
page. The same branding will be displayed on the e-tickets issued.
Coconut Tickets can be used for single or multi day events. Each event can have an
unlimited number of ticket types (e.g. Adult or Child) each with their own price.
You can even sell a ticket just for the last day of a multi-day event.
You can choose, this is a marketing decision you will need to make. You can place your
link to your Coconut Tickets sales page on your website, in an email or any social media
tool you are using. When the customer clicks then Coconut Tickets takes control of the
sales process for you. In addition, visitors can also find your events listed
on Coconut Tickets own website.
Yes, you can download our free WordPress plugin to sell tickets direct from your
We support Stripe, PayPal REST and PayPal Classic. If you dont have any of these
then I would suggest opening an account with Stripe (can be achieved in a couple of days).
Or, for low volume ticketing events you could use our manual bank transfer option.
Customers make their payments directly into your own PayPal or Stripe account. Coconut
Tickets never receives the ticket payment money and consequently doesnt apply
any restrictions or penalties on receiving your revenues.
To use Coconut Tickets services you need only pay the monthly subscription. However, your
payment services provider is likely to charge you a fee for your use of their services
(e.g. PayPal 2.9% fee for withdrawals - verify this for your own account).
Your monthly subscription is automatically charged to your debit or credit card.
You can cancel your subscription at any time.
At any time you can upgrade or downgrade your subscription to another plan. The new plan
would be effective immediately, so there is no need to miss out on any sales.
Tickets are issued with a QR code as well as a ticket number. When guests arrive at your
event you can choose to scan their tickets using our free smart phone ticket scanner app
or print a door list and check them off manually.
Not at all. Once an event has been created you need only add the new event schedule
and you can put your event back on sale again for the new dates.
Both groups are active users today. There are a rich and flexible set of features
to setup your event exactly how you want it, or you can follow the online hints
and ignore any sections marked as optional until the day you have an event for which you
need to use them. You can ask our support team for help at any time.
Yes of course. Send us a contact request with your details and we will happily speak to
Sign-up for a free one month trial. No bank card required and no commitment.
Ticket Buyer Frequently Asked Questions
You should have received your tickets by email, first check all your email
accounts including spam folders - it might be there somewhere. If that doesnt work,
then contact the event organizer and ask them to resend your tickets. At the
very bottom of each ticket sales page look for Contact The Seller
At the very bottom of each ticket sales page look for Contact The Seller. Click the name
and send them a message.
If you display the ticket QR code on your smart phone then the ticket entry scanner
can read it. You shouldnt need to print your tickets. If in doubt, check with the event organizer before the event.
If you have paid for your tickets then your reservation in assured. Contact the event
organizer to request your tickets to be re-sent.
First, make your ticket selection as usual. Then on the payment page look for the coupon field
just above the payment options and enter your coupon code
before pressing the pay button. If the coupon is valid then your discount will be automatically applied
when you pay.
The best solution will be to purchase an additional ticket.
Refund, cancellation and exchange terms are not the same for each event.
Contact the organizer of your event and ask them for their assistance.