Coconut Tickets has reviewed its policies and processes ready for the adoption of GDPR on 25th May 2018.
Both policies apply to ticket sellers (event managers) as well as to ticket purchasers (event attendees). Since the very first days of Coconut Tickets, the ticket seller has been able to display their policies for approval at the ticket checkout. This is important because the contractual relationship is between the ticket seller and the ticket purchaser, legally Coconut Tickets is providing a service to the ticket seller.
Coconut Tickets does not store attendee credit card or PayPal details. Through our use of both PayPal and Stripe payment solutions, attendee card details are kept secret between the attendee and the payment processor.
Any questions on GDPR compliance can be sent to firstname.lastname@example.org.